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Inside Sales Representative

JOBREQ1800097404 Requisition #

As an Inside Sales Representative you will be a part of the PPG-Dulux Paint stores within our Architectural Coatings business! You will focus on developing and growing relationships within your accounts to drive sales goals within the stores. You will report to the Regional Sales Manager. Do you possess a strong customer focus and relationship building skills to establish and continue a positive rapport with all customers over the phone?

Key Responsibilities

             Call prospective customers and qualify leads.

             Sustain relationships and introduce new products to current customers.

             Manage inbound customer calls and service appropriately.

             Identify sales opportunities from leads database.

             Maintain contact with current customers to identify increased sales opportunities.

             Close sales or hand off qualified leads to appropriate resources.

             Maintain professional production activities and highlight areas where national, divisional, or local account managers should get involved.

             Manage incoming customer service calls and provide the appropriate technical support.

             Contact customers to advise them of updates to available colour tools.

             Work closely with store managers and associates to resolve issues arising from inbound service calls and ensure the highest level of customer service.

             Maintain existing customer base and promote seasonal products in addition to cold-calling and establishing new customer base.


             2 or more years of telesales experience.

             Must have good knowledge of store operating procedures and selling techniques.

             Previous experience using a CRM tool to collect and measure performance and customer data.

             Paint knowledge considered an asset.

             Professional and consultative communication skills in order to deliver compelling stories about products and convey important product knowledge.

             Proven time-management skills to ensure organized coverage of accounts.


Benefits: medical coverage, savings plans, PTO, and more!

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.


Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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